INDUSTRY SOLUTION · BANKING & FINANCE
Collect feedback through web links, QR codes, email campaigns, and embedded surveys. Compare branches and channels while controlling workspace access with tenant roles.
Specialized capabilities
Place an embedded survey in an owned web experience or share a collector link after journeys such as transfers, support cases, and applications.
Use web links and QR codes for branch tablets, counters, receipts, and other customer-facing touchpoints.
Use tenant-scoped records, role-based permissions, administrative audit logs, and controlled exports. Certification and regulatory suitability must be assessed by each organization.
Who listens with Sinova360
Run consistent CSAT surveys across branch, QR, and digital touchpoints.
Compare results by collector or campaign and assign follow-up tickets when a response needs review.
Embed short surveys to capture interface ease, feature satisfaction, and open-text feedback.
Review response trends in dashboards and export structured data for deeper analysis.
Share CES or relationship surveys after applications, onboarding, or service interactions.
Track effort and satisfaction without claiming a direct integration with transaction systems.
Start the loop
See how Sinova360 supports governed survey collection, analysis, exports, and follow-up work for financial-services teams.