Does the AI act on its own?

No, and that is deliberate. AI drafts and recommends; a person approves what ships. The things that do run unattended, like triggers, multi-step workflows, SLA clocks, and routing, are deterministic automation configured by your team, not AI improvising. You always know why an action fired.

How do AI-generated surveys stay methodologically sound?

Every generated draft passes a structural soundness gate before it reaches the canvas: balanced scales, no leading or double-barreled questions, valid option sets, and clean page structure. Drafts that fail are repaired or rejected. You edit the result like any other survey.

Is my data used to train AI models?

No. Your surveys and responses are not used to train AI models. AI features process your content only to produce the output you asked for.

Can I control or disable AI features?

Yes. AI features have per-workspace controls in Settings, so an admin decides what is available. Workspaces that want no AI can turn it off entirely.

Which plans include Sinova Intelligence?

AI capabilities are available as an add-on so teams that want them are not subsidized by teams that do not. See the pricing page for current plans and the AI add-on.

Sinova360

Sinova Intelligence

AI across the whole feedback loop.

Sinova Intelligence drafts your survey, sharpens every question, translates it, summarizes your results, and recommends the next action, from a drafted ticket reply to a one-click follow-up. AI drafts and recommends; you decide what ships.

Request demo See the survey builder

Watch it think

One loop, four moments of intelligence.

Prompt

Soundness gate passed

P1How likely are you to recommend us?NPS

P1What drove your score?TEXT

P2Rate delivery speed and supportMATRIX

P2Contact for follow-upFORM

Describe the goal. A structured, editable draft arrives.

Our approach to AI

AI drafts and recommends. People approve. Automation executes on rules you wrote. Nothing ships to a respondent or a customer without a human deciding it should.

Built in, not bolted on

The details that make it trustworthy.

GATE

Structural soundness gate

Generated drafts are validated for balanced scales, valid options, and clean structure before you see them.

CONTROL

Per-workspace AI controls

Admins decide which AI features are on. Turning AI fully off is a setting, not a support ticket.

PRIVACY

No training on your data

Your surveys and responses are not used to train AI models. Processing happens only to produce your output.

TRACE

Traceable insights

Every AI insight links to the responses behind it, so you can verify before you act.

DISTINCT

AI and automation, kept distinct

AI drafts and recommends. Triggers, SLA clocks, and routing are deterministic rules you configure. We never blur the two.

HONEST

No invented numbers

The insights report summarizes what your data says. It does not extrapolate metrics that are not there.

Questions

What buyers ask about Sinova Intelligence.

Seven things, all shipped today: generate a structured survey draft from a plain-language prompt, improve individual questions, translate surveys for the translation workspace, summarize results into an AI insights report, surface themes and sentiment in open text, draft ticket replies, and recommend next actions that become tickets in one click.