Terms of Service

Sinova360 provides a customer and employee experience platform for creating surveys, collecting responses, and analyzing results. During the current launch phase, access is provided on a sales-led / private-pilot basis and certain features may be enabled progressively.

You are responsible for the activity under your workspace, maintaining the confidentiality of credentials, and ensuring that users you invite are authorized. Notify us promptly of any unauthorized access at support@sinova360.com.

• Do not use the platform to send unlawful, deceptive, or unsolicited bulk messages.
• Do not attempt to disrupt, probe, or gain unauthorized access to the service or other workspaces.
• Collect personal data through surveys only where you have a lawful basis and appropriate notice.

As between you and Sinova360, you retain ownership of the survey content and response data in your workspace. You grant us the rights necessary to host and process that data to provide the service. Our handling of personal data is described in the Privacy Policy.

We work to keep the service reliable but provide it on an “as available” basis during the pilot phase. We may update, add, or remove features, and will use reasonable efforts to communicate material changes to active customers.

To the maximum extent permitted by law, the service is provided without warranties of any kind, and Sinova360 is not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

You may stop using the service at any time. We may suspend or terminate access for breach of these Terms or to protect the platform. On termination, we will make customer data available for export or delete it in line with the Privacy Policy.

Questions about these Terms can be sent to support@sinova360.com.