INDUSTRY SOLUTION · TRAVEL & TOURISM
Collect guest impressions through web links, QR codes, email campaigns, and embedded surveys. Use response rules to create follow-up tickets when feedback needs attention.
Specialized capabilities
Use print-ready QR codes, mobile-friendly web links, embedded forms, and configured email campaigns for guest feedback.
Configure survey action rules that create internal tickets for qualifying responses, then assign and track follow-up work.
Compare experience ratings across surveys, collectors, campaigns, and reporting periods using results, dashboards, and exports.
Who listens with Sinova360
Place room, receipt, or front-desk QR surveys at key guest touchpoints.
Review guest ratings and create internal follow-up tickets for responses that need attention.
Share post-trip web or email surveys covering service, staff, and baggage experience.
Compare structured ratings and open-text themes across routes, campaigns, or reporting periods.
Embed a survey in an owned web journey or share a link after a booking interaction.
Measure booking effort; no external booking-event or reservation-system integration is implied.
Start the loop
See how Sinova360 supports guest feedback collection, analysis, exports, and ticket-based follow-up.